The key with the neighbor, your data with us. Local Brand X receives its second certification this year with ISO 27001!
When you leave a spare key with a neighbor, you make a conscious decision about who to grant access to your home. The key should be kept safe and be available at the crucial moment. It must neither fall into the wrong hands nor suddenly go missing when a pipe bursts.
It is much the same with information on a digital platform. Companies store content and data that are essential to their daily operations. They need to be able to rely on the fact that this information remains protected, that only authorized persons can access it, and that it is available whenever needed.
At Local Brand X, we have now had this responsibility independently verified. Following our certification according to DIN EN ISO 9001:2015 in April, we are now also ISO/IEC 27001 certified. This internationally recognized standard sets requirements for a systematic information security management system.
In doing so, we are taking the step we already announced in our article on ISO 9001 certification. While ISO 9001 confirms our clear processes and quality management, ISO/IEC 27001 complements this foundation with the systematic protection of information. For our customers, this means that both the quality of our collaboration and the responsible handling of their data have been independently audited and confirmed.
Responsible handling of information has always been part of our commitment. The certification makes this work visible through an independent audit. The basis for this is binding requirements for handling risks, clear responsibilities, and the regular review of our protective measures.
What ISO/IEC 27001 is all about
ISO/IEC 27001 is an internationally recognized standard for information security management systems, or ISMS for short. It describes requirements for a system that allows companies to identify, assess, and manage security risks, as well as regularly review and further develop their protective measures.
It focuses on three main objectives:
- Confidentiality: Information is accessible only to authorized persons.
- Integrity: Information remains accurate and complete and is protected against unauthorized changes.
- Availability: Authorized persons can use information and systems whenever needed.
This includes technical measures as well as clear responsibilities, binding procedures, and the security awareness of our employees.
What was audited at Local Brand X
The audit took place on November 2, 2026. The audited scope includes the development and operation of our cloud-based local marketing platform as well as the associated services for supporting companies and their sales partners.
The audit on November 2, 2026, covered the development and operation of our cloud-based local marketing platform as well as the associated services for supporting companies and their sales partners.
Selected processes were verified on a sample basis through interviews and documentation. This included, among other things, risk and access management, the separation of customer environments, and regulations regarding data backup and emergency management. The handling of external service providers and employee awareness training were also subject to the audit.
This involved examining how information security is organized and practically implemented within the company. Every technical security measure requires clear ownership, and the interaction between them is crucial. A policy must be well-known in day-to-day work. In the event of a security-related incident, it must remain traceable what happened and how it should be handled.
Security requires attentive people
An email looks familiar, the sender seems known, and the link matches the current project. Especially during a busy workday, this can quickly lead to an impulsive click.
That is why training and internal phishing tests are part of our approach to information security. They help in recognizing suspicious situations and handling information with care.
The audit report explicitly highlights our internal phishing tests for awareness-raising as a positive. The transparent recording and documentation of security-related incidents, as well as the suitability of our information security objectives, were also rated positively, confirming the effectiveness of the ISMS during the audit.
How ISO 9001 and ISO 27001 work together
With ISO 9001 certification, we have had our quality processes independently audited. The focus is on reliable workflows, clear responsibilities, and consistent results.
ISO/IEC 27001 complements this foundation with the systematic protection of information. Both topics intersect repeatedly in everyday operations, for example, when handing over tasks, making changes to systems, or collaborating with service providers.
For our customers, this provides an additional basis for trust. They receive independent verification that our information security management has been audited. The scope of the audit includes the development and operation of the platform as well as the associated services.
Back to the spare key
Anyone who entrusts someone with their spare key wants to know that it is kept safe and is available when needed. This trust applies even if the key is not needed for months.
Likewise, our customers should be able to trust that we handle their information responsibly. To ensure this, responsibilities, protective measures, and workflows must mesh seamlessly in daily operations.
Acting in the best interest of our customers and protecting their information has always been our standard. ISO/IEC 27001 certification makes this work visible through an independent audit and is an important milestone for us. We will continue to pursue this path consistently, regularly reassessing risks, raising awareness among our employees, and further developing our protective measures. The independently audited information security management complements the quality processes confirmed by ISO 9001.
